jilicasino Privacy Policy

1 Overview

This Privacy Policy ("Policy") describes how jilicasino ("we," "us," or "our"), the operator of the online gaming platform available at jilicasino.vip (the "Platform"), collects, uses, stores, and discloses personal information about individuals ("you" or "Player") who access or use our Platform.

By registering for a jilicasino account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions, which govern your use of the jilicasino Platform.

jilicasino is committed to complying with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

2 Data We Collect

jilicasino collects the following categories of personal information from players and Platform visitors:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., PhilSys ID number, passport number, driver's license number).
• Contact Data: Philippine mobile number, email address, and residential address (including barangay, city/municipality, province, and ZIP code).
• Account Data: Username, encrypted password, account registration date, account status, and account preferences.
• Financial Data: GCash or Maya account reference numbers, bank account details (for bank transfer transactions), transaction history, deposit and withdrawal records, and wallet balance history. We do not store full payment credentials — financial transactions are processed through secure third-party payment processors.
• Gaming Data: Game history, bet amounts, win/loss records, session duration, game preferences, and bonus usage history.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, time zone, and unique device identifiers.
• Usage Data: Pages visited on the Platform, features used, links clicked, search queries, and navigation patterns.
• Communications Data: Records of your communications with jilicasino support, including live chat transcripts, email correspondence, and any feedback or complaints submitted.
• Verification Data: Copies of government-issued identification documents, selfies or photographs submitted for identity verification, and proof of address documents submitted as part of our Know Your Customer (KYC) process.

3 How We Collect Data

jilicasino collects personal data through the following means:

• Direct collection: Information you provide when registering for a jilicasino account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, through cookies, web beacons, pixel tags, and similar tracking technologies. See Section 9 for more details on our use of cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from anti-fraud service providers; payment transaction data from payment processors (GCash, Maya, and banking partners); and game data from our licensed game providers.

4 Purpose of Processing

jilicasino processes your personal data for the following purposes:

• Account management: To create, maintain, and manage your jilicasino account, including processing your registration, verifying your identity, and managing your account settings and preferences.
• Service delivery: To provide you with access to the games, features, and services available on the jilicasino Platform, including processing deposits, withdrawals, and bonus credits.
• Legal compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, responsible gaming obligations, and data privacy laws. jilicasino is required by law to verify the identity of all players and to maintain records of financial transactions.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests.
• Customer support: To respond to your inquiries, complaints, and support requests, and to improve the quality of our customer service.
• Marketing and promotions: To send you information about jilicasino promotions, bonuses, and new features that may be of interest to you, where you have consented to receive such communications. You may opt out of marketing communications at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the jilicasino Platform.
• Dispute resolution: To investigate and resolve disputes between players, or between a player and jilicasino, including disputes relating to game outcomes, transactions, or bonus terms.

5 Legal Basis for Processing

jilicasino processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing is necessary to perform our contract with you (i.e., to provide the jilicasino Platform services as described in our Terms & Conditions). This covers account management, service delivery, and transaction processing.
• Legal obligation: Processing is necessary to comply with our legal obligations under Philippine law, including AML regulations, KYC requirements, and gaming regulations.
• Legitimate interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications and certain non-essential cookies, we rely on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Disclosure

jilicasino does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors: GCash, Maya, and our banking partners, to process your deposits and withdrawals. These processors are bound by their own privacy policies and applicable financial regulations.
• Identity verification providers: Third-party KYC service providers who assist us in verifying your identity and complying with our legal obligations.
• Game providers: Licensed game software providers whose games are available on the jilicasino Platform. Game providers may receive anonymized or pseudonymized gaming data for the purpose of game operation and fairness auditing.
• Fraud prevention services: Third-party fraud detection and anti-money laundering service providers who help us identify and prevent illegal activity on the Platform.
• Regulatory authorities: Philippine government agencies and regulatory bodies, including PAGCOR and the National Privacy Commission, where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement authorities, where disclosure is required by a valid legal order, warrant, or subpoena, or where we reasonably believe disclosure is necessary to prevent imminent harm or illegal activity.
• Professional advisors: Legal counsel, auditors, and other professional advisors, subject to strict confidentiality obligations.

7 Data Retention

jilicasino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active accounts: Personal data associated with active jilicasino accounts is retained for the duration of the account relationship.
• Closed accounts: Following account closure, jilicasino retains personal data for a minimum of five (5) years, in accordance with Philippine AML regulations and gaming regulations, which require the retention of player records and transaction histories.
• KYC documents: Identity verification documents are retained for a minimum of five (5) years following the end of the account relationship, or longer if required by applicable law.
• Marketing data: If you have opted out of marketing communications, we retain a record of your opt-out preference to ensure we do not contact you again for marketing purposes .
• Technical and usage data: Anonymized or aggregated technical and usage data may be retained indefinitely for analytics and platform improvement purposes, as it can no longer be used to identify you personally.

When personal data is no longer required, jilicasino will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

8 Data Security

jilicasino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the jilicasino Platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial information cannot be intercepted in transit.
• Encrypted data storage: Sensitive personal data, including passwords and financial information, is stored in encrypted form using strong cryptographic algorithms. Passwords are hashed and salted and are never stored in plain text.
• Access controls: Access to personal data within jilicasino is restricted on a strict need-to-know basis. Only authorized personnel with a legitimate business reason are permitted to access player data, and all access is logged and audited.
• Two-factor authentication (2FA): jilicasino offers two-factor authentication for player accounts to provide an additional layer of security against unauthorized access.
• Regular security audits: jilicasino conducts regular security assessments, penetration testing, and vulnerability scans to identify and remediate potential security weaknesses in our Platform.
• Incident response: jilicasino maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9 Cookies & Tracking Technologies

jilicasino uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention efforts. The following types of cookies are used:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: These cookies collect anonymized information about how players use the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve the Platform's performance and user experience.
• Functional cookies: These cookies allow the Platform to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming limits, to provide a more personalized experience.
• Security cookies: These cookies help us detect and prevent fraudulent activity, unauthorized account access, and other security threats on the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilicasino Platform. For strictly necessary and security cookies, disabling them may prevent you from accessing your account or using certain features.

jilicasino does not use cookies to serve third-party advertising or to track your activity across unaffiliated websites.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by jilicasino:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data jilicasino holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data held by jilicasino. You may update certain account information directly through your account settings.
• Right to erasure: You have the right to request the deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purposes for which it was collected. This right is subject to our legal obligations to retain certain data under Philippine law.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe link in any marketing email.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: If you believe that jilicasino has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact our Data Privacy Officer through the contact details provided in Section 13. We will respond to all verified data privacy requests within thirty (30) days, in accordance with the requirements of the Data Privacy Act of 2012.

11 Minors

The jilicasino Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. jilicasino does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to jilicasino, please contact us immediately using the details in Section 13.

jilicasino employs age verification procedures during registration and may request additional proof of age at any time to enforce this requirement.

12 Changes to This Policy

jilicasino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how jilicasino protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.

If you do not agree with any changes to this Policy, you must cease using the jilicasino Platform and may request account closure by contacting our support team.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilicasino handles your personal data, please contact our Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 on the jilicasino Platform — the fastest way to reach our support team.
• Email: [email protected] — please include "Privacy Request" in the subject line for data privacy-related inquiries. We aim to respond within 24 hours.

For data privacy complaints that have not been resolved to your satisfaction, you may also contact the National Privacy Commission of the Philippines through their official channels. jilicasino cooperates fully with the NPC in all data privacy matters.